Khula Recovery Solutions (Pty) Ltd processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). The signed policy below is the authoritative document; this page is a guide to it.
1Who we are
Khula Recovery Solutions (Pty) Ltd, 293 Kent Avenue, Ferndale, Randburg, 2194. We act as a responsible party in respect of information collected through this website, and as an operator where we process portfolio data on a client's mandate. Our Compliance Officer oversees all processing and is the first point of contact for any privacy query.
2What the policy covers
The full policy sets out the categories of personal information we process, the purposes and lawful bases for processing, how information is secured and for how long it is retained, the circumstances in which it may be shared with credit bureaus, enrichment providers, legal counsel or a purchaser of a portfolio, and the safeguards applied to any cross-border transfer.
3Your rights
Data subjects may request access to their personal information, request that it be corrected or deleted, object to processing, and lodge a complaint with the Information Regulator. Requests should be directed to the Compliance Officer at info@khularecoverysolutions.co.za or +27 11 329 8518. Access requests are handled under our PAIA Manual.
4Read the full policy
The complete, signed Privacy Policy is published as a PDF. It prevails over any summary on this page.
Khula Recovery Solutions — Privacy Policy (website version), dated 5 August 2026.
Download the Privacy Policy